How to Get Amazon Suspended Account Reinstatedadmin
Amazon provides a simple and free ways to sell any products and to grow your business with some rules and guidelines. Violating these guidelines result in account suspension which badly affects the business.
There can be lot of reason for account suspension such as poor customer service or violating any particular rules either intentionally or non-intentionally.
This post will help you to understand better about Amazon seller account, the reason and the ways to get your account reinstated again. Read out complete post to know how Amazon suspended account reinstated.
Common causes for account suspension –
Selling restricted items or products –
Before signing up, Amazon mentions the products which you can sell or which you can’t sell. Knowingly or unknowingly if you sold those prohibited products then Amazon gonna ban your account.
Few restricted items can be drugs, illegal things, counterfeit items like pirated movies, CDs, DVDs; certain brands related to health supplements etc.
Receiving too many negative feedbacks –
The performance of every seller depends on how they treat customers and whether their customers are happy, satisfied or not.
It can be possible if some seller has received consistent negative feedbacks then Amazon may treat you badly by banning your account.
Customer provides negative feedbacks for many reasons such as late shipment rate, bad behavior with customer, order defect rate.
Forged and manipulated documents –
Manipulating information and documents at the time of signing up for affiliate programs may encourage Amazon strongly to suspend your account. These types of tricks known as information infringements.
Tips for reinstating your suspended Amazon account –
Take enough time before your first appeal –
After getting suspended, many sellers just try to fire up their appeal as soon as possible which results in submitting ineffective and improper appeal resulting in delaying and has less chance of getting reinstated.
Truth is after suspending, Amazon rarely reactivates a account even after submitting appeal because Amazon doesn’t care about your business and is very serious for its guidelines and the re-activating process can take days or weeks or even months.
So first try to calm down and then take your time by giving your best appeal to Amazon.
Do not open another account before resolving first –
There are various kinds of people. It is possible for someone that they may have created another account without bothering to resolve the issues of first account. In this case, the seller can get permanently banned from selling.
This is because without requesting to resolve the issues, it’s a no-brainer that Amazon will find the related accounts and will treat that account same as that of previous account.
So don’t act smart with Amazon and try to get things done in the right way.
Be humble and accept your mistakes –
Try to control your anger after getting your account suspended otherwise your reinstatement will definitely be delayed. It’s a matter of business which is why Amazon suspended your account.
Many sellers out of anger start abusing the Amazon by using inappropriate language and in result they got screwed even harder. So don’t make these mistakes.
Use your mind and try to accept for your mistakes to Amazon and convince for not repeating the same mistake. Try to build long term relationship with Amazon for the sake of doing business.
Be patient after submitting your first appeal –
After submitting your first appeal, try to keep patience because they receive large volumes of such applications. It’s not that they are ignoring you. The average processing time is 36 hrs or a maximum of 7 days before submitting any further documents.
Many sellers thinking in wrong way starts sending multiple appeal with different information each time causing delay in reinstatement.
They will reply once they review your appeal no matter how much time you poke them.
Another way Amazon account reinstated is by appealing POA i.e., Plan Of Action. There are lots of websites who helps in reinstating Amazon seller suspended account.
The purpose of this POA is to let Amazon know why your account was suspended and accept your mistakes and trying to convince Amazon that the mistake won’t be repeated again in future.
Take responsibility of your mistakes –
Sometimes it happens that sellers throw blame on customers or Amazon team for account suspension. This is not good. Since Amazon is customer friendly company whose guidelines and terms and conditions are for their favor.
Before signing up of affiliate programs, Amazon makes crystal clear to first go through their guidelines as well as terms and conditions to avoid future issues. Henceforth, there is no need to blame others rather accept your mistakes and promise not to repeat that again, then only your chances of reinstating account is possible.